Managed Device – Essential Care

Managed Device – Essential Care

Your device is constantly under threat. Malware evolves. Updates pile up. Security vulnerabilities appear. Performance degrades.

Essential Care automates the protection and maintenance your device needs. Every day, we monitor for threats, apply critical security updates, optimize performance, and stand ready if problems arise. For just €3.99 per month, you get enterprise-grade device management.

What's Included:

• 24/7 Threat Monitoring – Real-time malware and virus detection

• Automatic Security Updates – Windows, drivers, and critical software patches applied automatically

• Automatic Performance Optimization – Remove junk files, optimize startup, manage background processes

• Antivirus Protection – Professional-grade malware detection and removal

• Monthly Health Reports – Automated email showing device status

• Basic Email Support – Response within 24 business hours

• Remote Support Available – For issues requiring hands-on help (per-incident fee applies beyond tier benefits)

Protection Includes:

• ✓ Virus & malware detection

• ✓ Ransomware protection

• ✓ Exploits & vulnerability patches

• ✓ Auto-update management

• ✓ Performance monitoring

• ✓ Automatic optimization

What's NOT Included:

• ✗ 24/7 phone support (use Ticket or Email)

• ✗ On-site support visits

• ✗ Hardware repairs

• ✗ Priority support access

Why Subscribe:

• Automated Protection – No need to remember to update or scan

• Predictable Monthly Cost – Know exactly what you're paying

• Professional Support – Real people help if issues arise

• Peace of Mind – Your device is continuously protected

Perfect For:

• Home users who want "set it and forget it" protection

• Single computers (up to 1 device)

• Budget-conscious individuals

• Anyone tired of manual updates and antivirus management

Subscription Details:

• Devices Covered: Up to 1 computer

• Billing: Monthly recurring (can cancel anytime with 24-hour notice)

• Per Device: €3.99 × number of devices

• Commitment: Month-to-month, no long-term contract

• Cancellation: Anytime, no penalties

Supported Devices:

• ✓ Windows 10 & 11

• ✓ macOS (latest 2 versions)

• ✓ Linux  (monitoring)

Common Questions:

Q: Do I have to sign a long contract?

A: No. Month-to-month billing. Cancel anytime with 24-hour notice.

Q: Is my data secure with you monitoring?

A: Yes. We use enterprise-grade encryption. We only see device health metrics, never your personal files.

Q: What if I need help beyond email support?

A: Remote support sessions are available. First 30 minutes/month included, additional time billed at €25/hour.

Q: Can I upgrade to a higher tier anytime?

A: Yes, instantly. Changes take effect the next billing cycle.