For users who depend on their devices, Essential Care is a starting point. Professional Care is when you need something more.
Professional Care includes everything from Essential Care, plus advanced threat detection, priority phone support, and professional performance tuning. Your device isn't just protected—it's optimized. And when something goes wrong, you reach a real person immediately.
Everything in Essential Care, plus:
Priority Phone Support – Reach a technician within 2 hours (business hours)
Advanced Threat Protection – Behavioral analysis + sandboxing (detects zero-day threats)
Priority Support Queue – Your issues handled before standard users
Professional Performance Tuning – Not just cleaning junk—active optimization
Quarterly Deep Scans – Comprehensive system analysis (4x/year)
30 Minutes Remote Support/Month – Included in subscription
Dedicated Support Email – Fast-track response
Device Backup Configuration – Setup automated backup to cloud (1st year free)
Advanced Protection Includes:
✓ All Essential Care features
✓ Behavioral threat detection (AI-powered)
✓ Ransomware sandboxing
✓ Vulnerability assessment reports
✓ Zero-day exploit protection
✓ Performance trend analysis
✓ Quarterly optimization reports
Support Includes:
✓ Priority phone support
✓ Email support (8-hour response)
✓ 30 minutes remote support/month
✓ Advanced troubleshooting
✓ Software recommendation & installation
Why Upgrade to Professional Care:
Can't Afford Downtime – Your device is critical to your work
More Threats = More Protection – Advanced detection catches what others miss
Need Real Support – Talk to a human, not an email robot
Performance Matters – Active tuning keeps your system fast
Remote Work Requirements – Needs premium device reliability
Perfect For:
Remote workers and freelancers
Small business owners
Users with critical data
Gaming enthusiasts (performance matters)
Anyone working from home full-time
Creatives (video, photo, coding)
Subscription Details:
Devices Covered: Up to 3 computers
Billing: Monthly recurring (can cancel anytime)
Per Device: €6.99 × number of devices
Monthly Included Support: 30 minutes (€50/hour value)
Commitment: Month-to-month, no contract
Upgrade Anytime: Switch to Premium Care instantly
